Becoming an S4Labour customer is the beginning of an ongoing relationship. We understand that our dynamic industry often calls for immediate action, so provide a dedicated support desk service, seven days a week. Our support desk staff are S4Labour experts and always happy to provide guidance to users throughout your organisation to help them get the most out of the system.
We don’t believe in simply making a sale and disconnecting from our customers. Each of our clients has their own account director; an experienced and dedicated professional who will be their first port of call and is always happy to assist them in maximising S4Labour’s benefits. Our industry has people at its heart, and we pride ourselves on the quality of the ongoing relationships our account management team forge with the people and businesses they advise.
All new S4Labour customers receive an in-person training session to help them get to know the system and how it will work in their business. We only employ the best operators with a wealth of experience to deliver our training, so clients get more than just a training course, they get a relationship with an enthusiastic professional, ideally placed to help their business reach its full potential. We also offer refresher training sessions, held both in-person and by webinar.
Our business development team work closely with new and existing clients to help them understand their labour management challenges and implement the most efficient and cost effective solutions. We adopt a partnership approach with our clients to ensure they get the most value from our services. We don’t believe in getting the sale and leaving you to it, which is why we’ll be there to review our services and advise you along the way.
Our Development team are the technical brains behind our products, making things happen no matter how hard the challenge. In maintaining our core product and designing new system functionalities and advancements, their expertise is invaluable to our business. They work tirelessly, staying at the cutting edge of the industry whilst ensuring minimum downtime of our products and services.