This news was also reported in industry-leading publication Propel Info.
S4Labour is the fastest-growing labour scheduling solution for the hospitality industry. As more and more first rate operators are realising the value it brings to their business, we are dedicated to bringing the best people into ours. This will ensure that our products stay the best on the market, and that the quality of the service we provide to our clients remains as high as ever as we expand.
Chris Wells and Tobias Collison have been appointed to the role of Account Director, in which they will be responsible for overseeing the S4Labour usage of a number of our highest-profile clients.
Both have a wealth of industry experience having completed the graduate training scheme at Mitchells & Butlers (M&B), operator of almost 1,800 pubs, bars, and restaurants nationally across several well-known brands.
Chris went on to spend three years as an Area Manager for sites within M&B’s Premium Country Dining concept. He more recently worked as an Operations Manager for Tortilla Mexican Grill, who operate around 30 sites nationally. This gave him an intimate understanding of the quick service retail sector, which positions him ideally to work with S4Labour’s customers within this sphere.
Tobias managed sites within M&B’s popular All Bar One and Premium Country Dining brands.
He gained a wealth of restaurant sector experience as General Manager of Jamie’s Italian’s prestigious site in Birmingham’s Bullring development, before being appointed to the role of Operations Manager for Pizza Express. He was responsible for overseeing the profitable operations of their restaurants throughout Oxfordshire, Gloucestershire, and Wiltshire.
Gareth Thomas has been appointed to the position of Business Development Manager. He will primarily be responsible for developing the relationships between S4Labour and new and existing network partners, including EPoS providers, training companies, and property management systems, with an aim to ensure seamless workflow across S4Labour and its many complementary platforms.
Also with roots at M&B, Gareth spent eight years working within the Premium Country Dining brand, both as a General Manager and overseeing new site openings.
He went on to manage The George at Backwell, Catton Hospitality’s pubs division Malvern Inns‘ debut site, where he gained first hand knowledge of working with S4Labour to ensure tight controls on labour spend and excellent service levels.
More recently he worked for Punch Taverns, who operate some 1,300 pubs nationwide, including time as an Area Operations Manager within their Falcon Division.
All three are enthused at the opportunities ahead with S4Labour:
I am delighted to have joined S4Labour at what feels like an incredibly exciting time for the company. Over the last five years as an Operations Manager, I have used several different labour systems in both full and quick service restaurants, and I can honestly say that I wish I had had the opportunity to use S4Labour as a tool. My aim is to help to provide a level of customer service far beyond what is expected, and to provide operational insight wherever possible. – Chris Wells
I’ve worked in hospitality since my sixteenth birthday and quickly became hooked. I’m incredibly passionate and energetic about customer service and driving efficiency within operations, and looking forward to demonstrating this to S4Labour’s many clients. – Tobias Collison
I’m hugely excited to build key relationships with our valued network partners, and show them what sort of opportunities our S4Labour system offers organisations to optimise their labour controls. In my previous positions, from General Manager to Operations Manager, the challenge of delivering a P&L budgeted labour cost was constant. S4Labour gives operators the key to achieve this. – Gareth Thomas